FAQ
What shipping options do you offer in the US? We provide the following shipping services:
- Express Shipping: 3-6 business days — $20
- FREE SHIPPING (Standard): 7-14 business days — $0 (Free option)
- Free Standard Shipping: 7-14 business days — $10
Free shipping is available on qualifying orders or when the free option is selected at checkout. Delivery times are business days and may vary slightly by location.
Do you offer free shipping? Yes, we offer FREE SHIPPING (7-14 business days) on many orders. You will see the free shipping option clearly at checkout.
How can I track my order? You will receive a tracking number by email as soon as your order ships. You can track it easily through the carrier’s website.
Order Processing Time Orders are usually processed and shipped within 1-3 business days.
Returns & Exchanges
What is your return policy? We accept returns within 30 days of delivery. Items must be unworn, in original condition, with tags still attached.
Who pays for return shipping? Customers are responsible for return shipping costs (unless the item is defective or we made a mistake).
How do I return an item? Log into your account → Orders → Select Return/Exchange, or email us at support@dagsborocog.com for assistance.
Sizing & Product
How do I know which size to order? Each product has a detailed Size Chart. We recommend measuring yourself and comparing with our chart. Our sizing is true to standard US sizing unless stated otherwise.
Product Care Care instructions are on the label of each garment. Most items are machine washable in cold water on gentle cycle. We suggest air drying to keep the best quality.
Payments
What payment methods do you accept? We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Shop Pay for secure checkout.
Still have questions? Feel free to contact us at support@dagsborocog.com. Our team usually replies within 24 hours on business days.